Sony Has a New Problem: Its Own Receipts

It’s been two weeks since Sony’s lawyers told a federal judge that PlayStation customers should know better than to think they own the digital games they bought.

Now, Sony’s customers have issued a rebuttal.

And they brought receipts.

This development comes as Sony challenges a class-action lawsuit over the language they employ to sell games on the PlayStation Store. The plaintiffs argue that terms like “buy” and “purchase” imply ownership of games; not limited licenses to access them.

Say want you want about Sony’s reply; they didn’t mince words. The company argued that “reasonable consumers would not be misled” into thinking they own the digital games they buy.

To steel man Sony’s position, their software licensing agreement does state that PlayStation software is licensed.

But win or lose in court, Sony’s lawyers can’t make customers like losing ownership.

And now the company’s messaging problem has worsened considerably.

Read the full post on Substack.

BACK THE BOOK, OWN THE BOOK

The Souldancer 10th Anniversary Campaign exists to bring readers lovingly crafted physical editions they can treasure for keeps. Not just of my Dragon Award-winning novel, but also the new companion novella, The Other Side of Fear.

Own these historic volumes on your terms. Back the Souldancer 10th Anniversary Edition on Kickstarter.